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News
广州货架厂的增值服务都有哪些呢?
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News
2021/07/15
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[Abstract]:
一、售后服务保障
鼎力货架厂作为一家专业的仓储货架制造商,我们强调服务营销,强调服务的反应时效及服务的质量,为每一位客户免除后顾之忧,为客户提供专业、高效的售后服务。
七天二十四小时售后服务电话(18102581498或020-82002201)7*24小时电话服务热线,提供便捷的服务。鼎力所有产品均提供五年质保服务,保修期内因产品本身质量问题,承诺免费维修或更换。如属人为因素,如叉车碰撞,放置超重货物等导致质量问题,不属保修范围内,仍提供及时的更换服务,只收取材料费。
二、故障应急处理
采取30分钟电话响应,48小时内抵达现场的故障应急措施。
三、定期巡访维护
每年为新老客户提供定期巡访、维护,了解货架使用状态及安全性及使用情况。
四、产品使用技术培训
始终坚持“客户自主服务”的原则,对客户进行技术培训,培养客户自主维护能力。
鼎力仓储是一家大型的货架厂,各种规格类型的仓储设备、仓库货架满足有广大企业客户的存储需求
- 鼎力货架参照国家行业标准,在国内自主研发、生产,拥有现代化厂房总计35000平方米,年生产总量60000吨。
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